How MusicMake.ai collects, uses, shares, and protects personal data
2026/04/14
Last Updated: April 14, 2026
MusicMake.ai ("MusicMake.ai", "we", "us") provides AI music generation, lyrics, audio processing, downloads, subscriptions, credit packs, certificates, and related support services (together, the "Service").
This page explains what personal data we collect, why we collect it, who we share it with, and what choices you have. For terms that govern your use of the Service, please read our Terms of Service. For billing and refund rules, please read our Refund Policy. For cookie-specific details, please read our Cookie Policy.
We collect the categories of information below when you use the Service.
| Data category | Examples | Why we collect it |
|---|---|---|
| Account and identity information | Name, email address, username, profile image, sign-in provider details, email verification status | To create and secure your account, support login, and communicate with you |
| Music creation data | Prompts, lyrics, uploaded audio, reference files, generation settings, metadata, generated songs, download history, public/private visibility choices | To generate music, store your projects, let you manage outputs, and provide sharing features |
| Payment and billing data | Billing email, country, plan, order ID, transaction identifiers, subscription status, customer ID, invoice and refund records | To process purchases, renewals, refunds, fraud checks, and customer support |
| Communications | Support emails, feedback, survey responses, billing or legal inquiries | To answer questions, troubleshoot issues, and improve the Service |
| Device, network, and log data | IP address, browser type, device data, operating system, timestamps, error logs, request metadata | To secure the Service, prevent abuse, and diagnose problems |
| Usage and analytics data | Page views, events, referral data, session activity, product interactions, conversion data | To understand product usage, measure performance, and improve marketing and onboarding |
| Cookies and similar storage | Session cookies, locale preference cookies, analytics cookies, browser local storage | To keep you signed in, remember preferences, and measure site usage |
We use personal data to:
Most creations remain associated with your account. If you choose to make a work public or share it, that work and related metadata may become visible to other users or the public gallery. Please do not upload material you are not allowed to share.
If you are in the EEA, UK, or another jurisdiction that requires a legal basis, we generally rely on:
We use third parties to operate parts of the Service. Depending on your actions and our configuration, these may include:
These providers process data under their own terms and privacy notices. We encourage you to review their policies before using the Service.
We may share personal data:
We do not sell personal information for money. Some analytics or advertising tools may be treated as "sharing" under certain privacy laws. If applicable law gives you the right to opt out of that sharing, contact us and we will process the request as required.
We keep personal data for as long as needed for the purposes described above, including:
If you delete your account or request deletion, we will stop using your data for active service purposes except where retention is required or permitted by law, needed for security, or kept in limited backup systems for a short period.
Depending on where you live, you may have the right to:
You can also:
California residents may also request information about categories of personal information collected, disclosed, or shared and may request deletion or correction as provided by California law.
We and our providers may process data in countries other than your home country. When required, we use appropriate safeguards for cross-border transfers.
We use administrative, technical, and organizational safeguards designed to protect personal data. That said, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
The Service is not intended for children under 13, or under the minimum age required in your jurisdiction. We do not knowingly collect personal data from children in violation of applicable law. If you believe a child has provided us personal data, contact us so we can review and delete it if appropriate.
We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the "Last Updated" date. If the changes are material, we may also provide additional notice.
For privacy, data, or legal questions, email support@musicmake.ai or use our contact page.
This policy is meant to describe our practices in plain language. If you need advice about your own legal rights, you should consult a qualified lawyer in your jurisdiction.
