Privacy Policy

Last Updated: April 14, 2026

MusicMake.ai ("MusicMake.ai", "we", "us") provides AI music generation, lyrics, audio processing, downloads, subscriptions, credit packs, certificates, and related support services (together, the "Service").

This page explains what personal data we collect, why we collect it, who we share it with, and what choices you have. For terms that govern your use of the Service, please read our Terms of Service. For billing and refund rules, please read our Refund Policy. For cookie-specific details, please read our Cookie Policy.

What We Collect

We collect the categories of information below when you use the Service.

How We Use Personal Data

We use personal data to:

• provide, operate, and maintain the Service;
• create songs, process uploads, store outputs, and generate certificates or related records;
• process payments, subscriptions, renewals, cancellations, credits, and refunds;
• detect fraud, abuse, spam, and policy violations;
• send transactional emails such as verification, password reset, purchase, and support messages;
• improve reliability, performance, analytics, onboarding, and product quality;
• comply with legal obligations and enforce our agreements.

When Your Content May Be Visible

Most creations remain associated with your account. If you choose to make a work public or share it, that work and related metadata may become visible to other users or the public gallery. Please do not upload material you are not allowed to share.

Legal Bases for Processing

If you are in the EEA, UK, or another jurisdiction that requires a legal basis, we generally rely on:

• Contract: to provide the Service you asked us to provide;
• Legitimate interests: to secure, improve, and measure the Service;
• Consent: where required for optional marketing or cookie-based tracking;
• Legal obligation: where we must keep records, respond to lawful requests, or handle tax and fraud matters.

Third Parties We Work With

We use third parties to operate parts of the Service. Depending on your actions and our configuration, these may include:

• Better Auth, Google, and GitHub for account authentication and sign-in flows;
• Stripe and PayPal for payment processing, subscriptions, billing portals, and refunds;
• Google Analytics, Google Ads, Microsoft Clarity, PostHog, Umami, and Vercel Analytics for analytics, conversion measurement, and product improvement;
• cloud hosting, storage, CDN, email delivery, AI model, and audio-processing providers that help us run the Service.

These providers process data under their own terms and privacy notices. We encourage you to review their policies before using the Service.

How We Share Data

We may share personal data:

• with service providers that process data for us so we can run the Service;
• with other users or the public when you choose to publish or share a work;
• with advisors, acquirers, or counterparties in a merger, financing, acquisition, or asset sale;
• with law enforcement, regulators, or other parties when required by law or needed to protect rights, safety, and security.

We do not sell personal information for money. Some analytics or advertising tools may be treated as "sharing" under certain privacy laws. If applicable law gives you the right to opt out of that sharing, contact us and we will process the request as required.

Data Retention

We keep personal data for as long as needed for the purposes described above, including:

• while your account is active;
• while we need to provide downloads, billing history, refunds, fraud review, or support;
• for longer if required for tax, accounting, legal, security, or dispute-resolution reasons.

If you delete your account or request deletion, we will stop using your data for active service purposes except where retention is required or permitted by law, needed for security, or kept in limited backup systems for a short period.

Your Rights and Choices

Depending on where you live, you may have the right to:

• access the personal data we hold about you;
• correct inaccurate or incomplete data;
• request deletion of your account or personal data;
• receive a copy of certain data in a portable format;
• object to or restrict certain processing;
• withdraw consent where processing depends on consent;
• opt out of marketing emails by using the unsubscribe link.

You can also:

• update profile information from your account;
• delete your account from account settings if that feature is available to you;
• cancel subscriptions from your billing portal or account billing settings;
• manage cookies in your browser or device settings.

California residents may also request information about categories of personal information collected, disclosed, or shared and may request deletion or correction as provided by California law.

International Transfers

We and our providers may process data in countries other than your home country. When required, we use appropriate safeguards for cross-border transfers.

Security

We use administrative, technical, and organizational safeguards designed to protect personal data. That said, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

The Service is not intended for children under 13, or under the minimum age required in your jurisdiction. We do not knowingly collect personal data from children in violation of applicable law. If you believe a child has provided us personal data, contact us so we can review and delete it if appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the "Last Updated" date. If the changes are material, we may also provide additional notice.

Contact Us

For privacy, data, or legal questions, email support@musicmake.ai or use our contact page.

This policy is meant to describe our practices in plain language. If you need advice about your own legal rights, you should consult a qualified lawyer in your jurisdiction.